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Privacy

Your data is used to answer you. Nothing else.

Zero training on your data, compartmentalized access and an AI charter accepted by everyone: with emi, you control who sees what — and what AI is allowed to read.

Our commitments

Seven clear rules for your data

What we do, what we never do, and what stays firmly in your hands. Any items still being finalized in standard contract terms are clearly noted.

01

Zero training on your data

Your conversations and documents are never used to train any AI model.

02

Never sold, never shared

We commit never to sell your data or share it with third parties for commercial purposes.

03

Compartmentalized access

Inside the Knowledge Base, every user has an explicit permission level: Manage, Contribute, Read or None. emi never cites a document a user is not allowed to read.

04

The “Readable by emi” switch

Any document can be stored without letting AI read it. Authorized colleagues can still open it, while emi never draws on it to answer questions.

05

Connectors under your control

Your administrator chooses which connectors are enabled. Each user authorizes their own connections personally and can revoke them anytime.

06

An AI charter accepted by everyone

Upload your company’s AI charter so every user reads and accepts it before using emi.

07

Retention & deletion

Conversations are kept for as long as you retain them in emi. At the end of the contract, all data — backups included — is permanently erased within 60 days at the latest. On-demand deletion terms are detailed in your agreement.

Who sees what?

Pick a role and see what emi is allowed to use

An example from a manufacturing company. Folder permissions are set inside the Knowledge Base, and emi only draws on files that are both visible to the user and enabled for AI reading.

FOR THIS ROLE

4 of 7 folders visible
4 usable by emi to answer

FolderAccessVisibleUsable by emi
Shop floor SOPs Read Yes Yes
Machine technical sheets Read Yes Yes
Team instructions & shift schedule Read Yes Yes
Quality procedures / 2026 Audits Read Yes Yes
Supplier contracts None No No: no access
Human resources – employee files None No No: no access
Executive – budgets & strategy None No No: no access
Illustrative example. Inside your own workspace, you set the exact permissions on every folder.

The copy-paste risk

The danger isn’t AI itself. It’s using the wrong tool.

When a company provides no official AI tool, employees improvise. A supplier contract, client record or board memo ends up pasted into a free consumer chatbot on a personal account.

Data leaves your company

Depending on the tool and tier, text is stored outside your control — often outside Europe.

Fine print to check

Retention periods and model-training reuse depend heavily on account settings and vendor terms.

Zero visibility

On personal accounts, leadership has no way of knowing what was shared or by whom.

The answer: an official company tool just as easy to use.
Swiss hosting, zero training, and permissions you control end to end.

See emi live

Give your teams AI without giving up control

We’ll walk you through access permissions and the AI charter on a realistic example in 30 minutes.

Book a demo