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Knowledge Base

Your company know-how, finally searchable.

Procedures, contracts, spec sheets, meeting minutes: upload your documents and emi reads them for you, answering questions with cited sources.

How it works

Three simple steps and your documents start working for you

STEP 1

You upload

Drag and drop individual files or entire folders. PDF, Word, Excel, PowerPoint, plain text: emi takes care of the rest.

STEP 2

emi indexes them

Every approved document is analyzed and made searchable in moments, without ever leaving your private workspace.

STEP 3

You ask questions

“What is the tank cleaning procedure?” emi answers in plain English and links straight to the source document.

AI reading control

You decide, document by document, what AI is allowed to read

Need to store a sensitive contract without letting AI analyze it? Turn off AI reading: the file stays in the Knowledge Base for authorized team members, while emi never touches it to answer questions.

Enabled by default, toggled off in a single click
Configurable for an entire folder at once
Restricted to users with “Manage” permissions
Quality procedures / 2026 Audits Try it: click the switches
PDF Tank cleaning procedure.pdfReadable by emi
XLS 2026 audit checklist.xlsxReadable by emi
PDF Breizh Inox supplier contract.pdfStored, invisible to AI
DOC Q3 supplier audit report.docxReadable by emi
3 of 4 document(s) readable by emi

Access permissions

Everyone sees what relates to their work. Nothing more.

Four permission levels, assigned per person or per department. emi enforces those exact rights in every answer: it never cites a document a user is not allowed to read.

LevelWhat the person can doExample
ManageCreate folders, upload, delete, set permissions and toggle AI reading.Quality Manager
ContributeView and upload documents inside authorized folders.Team Lead
ReadView documents and ask emi questions about them.Operator
NoneNo access to the Knowledge Base. emi answers without drawing on those files.Intern

Source-cited answers

An answer — and the proof right beside it

Every answer built from the Knowledge Base shows which document it came from. One click opens the file so you can verify.

What is the tank cleaning procedure ahead of the audit?

Procedure PQ-12 specifies 4 steps: full drain, clean-water rinse, alkaline wash at 70 °C, followed by a final rinse and signed visual inspection.

Tank cleaning procedure.pdf · p. 2 2026 audit checklist.xlsx

What belongs inside

Everything your teams spend time hunting for every day

Procedures & SOPs

Quality, safety, production and step-by-step operating instructions.

Contracts & templates

General terms, standard letters, boilerplate clauses.

Technical sheets

Equipment manuals, machine settings, bills of materials.

Human resources

Employee handbook, onboarding guide, internal policies.

Questions about the Knowledge Base

Where are our documents stored?

In data centers located in Switzerland. They are never used to train any AI model.

What happens when I delete a document?

It is removed from the Knowledge Base immediately and emi can no longer use it to answer questions.

Do we have to reorganize all our files before getting started?

No. You can mirror your existing folder structure via drag and drop, then refine it over time.

Test the Knowledge Base on three of your own documents

We’ll show you emi in action on your actual procedures in a 30-minute live session.

Book a demo